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Turkish Airlines flight delayed or cancelled? Claim up to €600

Turkish Airlines connects Portugal to Istanbul and onwards to Asia, Africa, and beyond. EC 261/2004 applies to Turkish Airlines flights departing from EU airports.

Claims reputation

Turkish Airlines can be difficult with EC 261 claims. They may not respond to initial claims and often require escalation through enforcement bodies.

Tips for claiming against Turkish Airlines

  • Only flights departing from EU airports are covered — return flights from Istanbul are not under EC 261.
  • Turkish Airlines connecting flights via Istanbul: compensation depends on whether the first leg departed from the EU.
  • Escalate to ANAC Portugal if Turkish Airlines doesn't respond within 6 weeks.

Compensation amounts

€250

Under 1,500km

€400

1,500–3,500km

€600

Over 3,500km

Common Turkish Airlines routes

LIS-ISTOPO-ISTFAO-IST

Routes from Portugal

Lisbon → Istanbul€600Porto → Istanbul€400Faro → Istanbul€600

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