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TAP Air Portugal flight delayed or cancelled? Claim up to €600
TAP Air Portugal is Portugal's flag carrier and the most frequent source of EU flight compensation claims from Portuguese airports. Under EC 261/2004, passengers on delayed or cancelled TAP flights departing from EU airports are entitled to up to €600 in compensation.
Claims reputation
TAP has a mixed reputation for handling claims. They often delay responses and may initially reject valid claims, but they do pay out when pressed or when cases are escalated.
Tips for claiming against TAP Air Portugal
- Keep all boarding passes and booking confirmations — TAP may request them even for e-tickets.
- If TAP cites 'operational reasons,' push back — this is not an extraordinary circumstance under EU law.
- TAP frequently offers vouchers instead of cash; you are legally entitled to monetary compensation.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common TAP Air Portugal routes
LIS-LHRLIS-CDGLIS-ORYOPO-CDGLIS-FCOLIS-AMSLIS-FRALIS-GIGLIS-EWRFAO-LHR