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SATA Azores Airlines flight delayed or cancelled? Claim up to €600

SATA Azores Airlines connects mainland Portugal to the Azores archipelago. As a Portuguese carrier, all flights are covered by EU compensation regulations for delays and cancellations.

Claims reputation

SATA can be slow and bureaucratic with claims. Being a smaller airline, they sometimes lack the resources to process claims quickly but generally pay valid claims.

Tips for claiming against SATA Azores Airlines

  • Weather in the Azores frequently causes disruptions — but only truly exceptional weather counts as an extraordinary circumstance.
  • SATA and Azores Airlines are essentially the same group; check which entity is on your ticket.
  • ANAC Portugal is the relevant authority for escalating SATA claims.

Compensation amounts

€250

Under 1,500km

€400

1,500–3,500km

€600

Over 3,500km

Common SATA Azores Airlines routes

LIS-PDLOPO-PDLLIS-TERLIS-HOROPO-TER

Routes from Portugal

Lisbon → Ponta Delgada€250Porto → Ponta Delgada€400

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