← All airlines
Lufthansa flight delayed or cancelled? Claim up to €600
Lufthansa is Germany's flag carrier and operates key connections between Portugal and its Frankfurt and Munich hubs. Lufthansa passengers can claim compensation for delays and cancellations under EU regulations.
Claims reputation
Lufthansa generally processes claims professionally but can be slow, taking 2-3 months. They tend to honour valid claims without excessive pushback.
Tips for claiming against Lufthansa
- Lufthansa connecting flights via Frankfurt often cause missed connections — claim for the full delay at final destination.
- If Lufthansa rebooks you on a Star Alliance partner, your compensation rights remain the same.
- Lufthansa's German SÖP arbitration board is a free escalation option before legal action.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Lufthansa routes
LIS-FRAOPO-FRALIS-MUCFAO-FRAOPO-MUCLIS-ZRHFAO-MUC