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KLM Royal Dutch Airlines flight delayed or cancelled? Claim up to €600

KLM operates popular routes between Portugal and Amsterdam Schiphol, its main hub. As part of the Air France-KLM group, KLM passengers have full compensation rights under EC 261/2004.

Claims reputation

KLM is generally fair in handling claims and responds within 30-60 days. They have a structured process and tend to pay valid claims without excessive resistance.

Tips for claiming against KLM Royal Dutch Airlines

  • KLM and Air France share systems — if rebooked on an Air France flight, your claim is still against KLM as the operating carrier.
  • Amsterdam Schiphol is prone to congestion delays; KLM cannot claim these as extraordinary circumstances.
  • KLM's customer service is responsive on social media — use Twitter/X for faster acknowledgment of your claim.

Compensation amounts

€250

Under 1,500km

€400

1,500–3,500km

€600

Over 3,500km

Common KLM Royal Dutch Airlines routes

LIS-AMSOPO-AMSFAO-AMS

Routes from Portugal

Lisbon → Amsterdam€400Porto → Amsterdam€400Faro → Amsterdam€400

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