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Azores Airlines flight delayed or cancelled? Claim up to €600
Azores Airlines (formerly SATA International) operates long-haul routes from the Azores and Lisbon to North America and inter-island flights. EU compensation rules apply to all departures from EU airports.
Claims reputation
Similar to SATA, Azores Airlines can be slow to respond. They handle claims through the same SATA group customer service.
Tips for claiming against Azores Airlines
- Long-haul flights from the Azores to North America qualify for the maximum €600 compensation.
- Inter-island connections missed due to initial delay count as a single journey for compensation purposes.
- File claims directly with the airline first, then escalate to ANAC Portugal if no response in 6 weeks.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Azores Airlines routes
LIS-PDLPDL-BOSPDL-YYZPDL-EWRLIS-TER