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Air France flight delayed or cancelled? Claim up to €600
Air France connects Portugal to Paris and onward destinations worldwide through its CDG hub. As an EU carrier, Air France flights are fully covered by EC 261/2004 compensation rules.
Claims reputation
Air France has a reasonable claims process but tends to be slow. They usually respond within 60 days and generally pay valid claims without requiring legal escalation.
Tips for claiming against Air France
- Air France often offers miles or vouchers as first response — insist on cash compensation if that's your preference.
- For connecting flights via CDG, Air France is liable for delays caused by tight connections they scheduled.
- Use Air France's online claim portal first; it creates a paper trail useful for escalation.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Air France routes
LIS-CDGOPO-CDGLIS-ORYFAO-CDGOPO-ORYLIS-LYS